What Can We Provide You?
User Support
At times, your staff will hit situations where they need help to move forward. Your business needs that help to be as fast and efficient as possible.
Here at Dragon ComTech our team is always here to help with your day-to-day I.T. issues including:
- Software troubleshooting.
- Email setup
- Microsoft 365 setup and support
- General application support
- Printer, scanner and general device issues
Our staff can work both remotely and on-site, depending on the nature of the issue.
System Maintenance
We keep your systems updated and running smoothly, keeping an eye on your infrastructures status, to keep systems running as smoothly as possible.
This helps us to stay ahead of potential issues before they become real problems
- System monitoring to identify issues before they start to cause you real problems
- Software updates and security patches
- Optimising your systems performance
Keeping you infrastructure maintained and secure will reduce the risk of the unexpected happening.
Security
Network and data security are vitally important in the modern world. Security breaches and data loss will not only cause downtime, and damage your business reputation,
but can also attract VERY large fines under GDPR.
We can help you by providing:
- Management of network security and firewalls
- Email security to prevent spam and phishing attacks
- Backup and disaster recovery
- Professional antivirus and malware protection
We can protect you so that you can carry on doing what you are good at.
Network Support
If your equipment can't talk to each other, or the internet, it is pretty useless to you. We help you to main a stable, secure and fast platform on which to build your business.
- An optimised network to provide fast, secure connections
- We set up secure Wi-Fi and provide problem-solving
- Help so you can make the most out of your VoIP system
We diagnose and resolve network instability and other issues efficiently and effectively.
Equipment and Services Procurement
Having the right hardware and software is vital. Our vast experience in the I.T. industry can help you secure the products that you need.
- Advice on hardware and software requirements
- Cost effective I.T. procurement
- Setup and support of all new equipment
We can help you grow by helping you ensure you have the right systems in place for your needs.
All the above is provided at a fixed cost of £20 per seat per month, on a rolling basis with no fixed term, and no hidden costs.