Dragon ComTech Ltd Computer Support Services

COOKIE POLICY

Dragon ComTech Ltd.

This cookie policy describes how Dragon ComTech Ltd. uses “cookies” and other similar technologies, in connection with our Site and online Services.

WHAT IS A COOKIE?

Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a User’s login details, and  storing site preferences.

DO WE USE COOKIES?

Yes. We use cookies in accordance with our Privacy Policy to:

  • Ensure that our Services function properly
  • Keep our online services secure
  • Understand how visitors use and engage with our Site
  • Analyse and improve Services.

WHO SETS COOKIES WHEN I USE OUR SITE?

There are two main types of cookies that can be set:

  • First party cookies: these cookies are placed and read by PFA directly when you use our Services,
  • Third party cookies: these cookies are not set by PFA, but by other companies, like Google or Facebook, for site analytics purposes. See further details below on how to manage these cookies.

NECESSARY COOKIES

Some cookies are essential to the operation of our Site and Services and make it usable and secure by enabling basic functions like page navigation and access to secure areas of the Site. We use those  cookies in a number of different ways, including:

  • Authentication. To remember your login state so you don’t have to log in as you navigate through our Site and dashboard.
  • Security. To protect user data from unauthorised access.
  • Functionality. To keep our Site and Services working correctly, like showing you the right information for your selected location.

PREFERENCE COOKIES

Preference cookies may used by us to remember your preferences or account settings when you return to our Services.

ANALYTICS COOKIES

Analytics cookies help us understand how visitors interact with our Services. We use those cookies in a number of different ways, including:

  • Site Features and Services. To remember how you prefer to use our Services so that you don’t have to reconfigure your settings each time you log into your account.
  • To Analyze and Improve Our Services. To make our Site and Services work better for You. Cookies help us understand how people reach our Site and our Users’ sites. They give us insights into improvements or enhancements we need to make to our  Site and Services.
  • Pixel tags (also known as web beacons and clear GIFs). May be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile  statistics about usage of the Services and response rates.
  • Third Party Analytics. Through Google Analytics in order to collect and analyse information about the use of the Services and report on activities and trends. This service may also collect information regarding the use  of other sites, apps and online resources. You can learn about Google’s practices on the Google website. See further details below on how to manage these cookies.

ADVERTISING COOKIES

We do not currently use cookies to provide personal or targeted advertising on our websites.

CAN I OPT-OUT?

Yes. You can opt out of cookies through our Cookie Settings dashboard, with the exception of those cookies that are necessary to provide you with our Services. Your web browser may allow you to manage  your cookie preferences, including to delete and disable PFA cookies. You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose  to disable cookies, some features of our Site or Services may not operate as intended.

  • Chrome: https://support.google.com/chrome/answer/95647?hl=en
  • Edge: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
  • Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
  • Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
  • Opera: https://help.opera.com/en/latest/web-preferences/#cookies